Terms of service

Last Updated: June 16, 2026

TERMS OF SERVICE & SALE

OVERVIEW

This website is operated by Ritual Labs ("Ritual Labs", "we", "us", "our"). Ritual Labs offers this website, including all information, tools and Services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our "Service" and agree to be bound by the following Terms of Service & Sale ("Terms"), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/or contributors of content.

Please read these Terms carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms. If you do not agree to all the terms and conditions, then you may not access the website or use any Services.

Any new features or tools added shall also be subject to these Terms. You may review the most current version of these Terms at any time on this page. We reserve the right to update, change or replace any part of these Terms by posting updates on the website. Your continued use of the site constitutes acceptance of those modifications.

Our store is hosted on Shopify Inc., which provides us with the ecommerce platform used to process transactions and deliver our Services.

SECTION 1 — ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you have given consent for any minor dependents to use this site.

You may not use our products for any illegal or unauthorized purpose nor may you violate any laws in your jurisdiction in the use of this Service. You must not transmit worms, viruses, or destructive code. A breach or violation of any of these Terms will result in termination of access.

SECTION 2 — GENERAL CONDITIONS

We reserve the right to refuse Service to anyone for any reason at any time.

You understand that content (excluding credit card information) may be transferred over networks unencrypted and modified to adapt to technical requirements. Credit card information is always encrypted during transfer.

You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without written permission.

SECTION 3 — ACCURACY, COMPLETENESS & TIMELINESS OF INFORMATION

We are not responsible if information on this site is inaccurate, incomplete, or outdated. Material is provided for general use and should not be relied upon exclusively. We may update content at any time but are not obligated to.

SECTION 4 — MODIFICATIONS TO SERVICE & PRICING

Prices are subject to change without notice. We reserve the right to modify or discontinue the Service without notice. We are not liable for modifications, price changes, or discontinuation.

SECTION 5 — PRODUCTS OR SERVICES

Certain products may only be available online and in limited quantities. Products are subject to return or exchange per our Refund Policy. We strive for accurate product representation but cannot guarantee screen-accurate color display. We reserve the right to limit product sales, limit quantities, discontinue items, and refuse orders.

SECTION 6 — ACCURACY OF BILLING & ACCOUNT INFORMATION

We reserve the right to refuse orders. We may limit or cancel orders placed under the same name, email, card, or address. You agree to maintain accurate account and payment details to ensure transaction completion.

SECTION 7 — OPTIONAL THIRD-PARTY TOOLS

We may offer access to third-party tools without control or monitoring. Use is at your own risk and subject to terms of the third-party provider. Future features and updates will also be subject to these Terms.

SECTION 8 — THIRD-PARTY LINKS

Third-party content may appear on our site. We are not responsible for accuracy, legality, or quality of third-party content or sites. You agree to direct complaints or claims regarding third-party products to the third-party.

SECTION 9 — USER COMMENTS, FEEDBACK & OTHER SUBMISSIONS

By submitting content (comments, ideas, suggestions, etc.), you grant us unrestricted rights to edit, use, publish or distribute them. You agree submissions will not violate rights of others or contain harmful or illegal materials. We may—but are not required to—monitor and remove content we deem inappropriate.

SECTION 10 — PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy: https://labsritual.co/policies/privacy-policy

SECTION 11 — ERRORS, INACCURACIES & OMISSIONS

We reserve the right to correct errors relating to product descriptions, pricing, promotions, shipping, and availability. We have no obligation to update information unless required by law.

SECTION 12 — PROHIBITED USES

You are prohibited from using the site for: (a) unlawful purpose; (b) soliciting others to commit unlawful acts; (c) violating laws or regulations; (d) violating intellectual property rights; (e) harassment, abuse, discrimination, defamation; (f) false or misleading information; (g) malware or malicious code; (h) collecting personal information of others; (i) spamming, crawling, scraping; (j) obscene or immoral purposes; (k) interfering with security features. Violation may result in termination of access.

SECTION 13 — DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free Service. Your use of the site is at your own risk. Products and Services are provided "as is" and "as available." We shall not be liable for damages including lost revenue, data, profit, replacement costs, or consequential damages. Liability is limited to the maximum extent permitted by law.

SECTION 14 — INDEMNIFICATION

You agree to indemnify and hold Ritual Labs harmless against claims or damages resulting from breach of these Terms or violation of law/rights.

SECTION 15 — SEVERABILITY

If any provision is deemed unlawful or unenforceable, the remainder remains valid.

SECTION 16 — TERMINATION

These Terms remain active until terminated by either party. You may terminate by ceasing use of the site and notifying us. We may suspend or terminate your account for violations.

SECTION 17 — ENTIRE AGREEMENT

These Terms constitute the entire agreement governing site use. Failure to enforce any right does not waive future enforcement.

SECTION 18 — GOVERNING LAW

These Terms are governed by U.S. law. However — for purchases, returns, billing, and disputes — Section 19 (Terms of Sale) controls.

SECTION 19 — TERMS OF SALE

THIS DOCUMENT CONTAINS VERY IMPORTANT INFORMATION REGARDING YOUR RIGHTS AND OBLIGATIONS, AS WELL AS CONDITIONS, LIMITATIONS, AND EXCLUSIONS THAT MIGHT APPLY TO YOU. PLEASE READ IT CAREFULLY.

THESE TERMS REQUIRE THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN JURY TRIALS OR CLASS ACTIONS, UNLESS YOU OPT OUT.

BY PLACING AN ORDER FROM THIS WEBSITE, YOU ACCEPT AND ARE BOUND BY THESE TERMS AND CONDITIONS.

YOU MAY NOT ORDER OR OBTAIN PRODUCTS FROM THIS WEBSITE IF YOU (A) DO NOT AGREE TO THESE TERMS, (B) ARE NOT THE OLDER OF (i) AT LEAST 18 YEARS OF AGE OR (ii) LEGAL AGE TO FORM A BINDING CONTRACT WITH RITUAL LABS, OR (C) ARE PROHIBITED FROM ACCESSING OR USING THIS WEBSITE OR ANY OF THIS WEBSITE'S CONTENTS, GOODS OR SERVICES BY APPLICABLE LAW.

1. Application of Terms

These terms and conditions (these "Terms") apply to the purchase and sale of products and services through the Ritual Labs website (the "Site"). These Terms are subject to change by Ritual Labs (referred to as "Ritual Labs," "us," "we," or "our" as the context may require) without prior written notice at any time, in our sole discretion. The latest version of these Terms will be posted on this Site, and you should review these Terms before purchasing any product or services that are available through this Site. Your continued use of this Site after a posted change in these Terms will constitute your acceptance of and agreement to such changes.

2. Order Acceptance and Cancellation

You agree that your order is an offer to buy, under these Terms, all products and services listed in your order. All orders must be accepted by us or we will not be obligated to sell the products or services to you. We may choose not to accept any orders in our sole discretion. After having received your order, we will send you a confirmation email with your order number and details of the items you have ordered. Acceptance of your order and the formation of the contract of sale between Ritual Labs and you will not take place unless and until you have received your order confirmation email.

3. No Medical Advice; Accuracy, Completeness, and Timeliness of Information

The material on the Site is provided for general informational purposes only and is not intended as medical advice or as a substitute for seeking advice from a qualified healthcare provider. The statements made on this Site and our products have not been evaluated by the U.S. Food and Drug Administration (FDA). Our products are not intended to diagnose, treat, cure, or prevent any disease. You should consult your healthcare provider before using any information provided by Ritual Labs, especially if you are pregnant, nursing, have a medical condition, or are taking medications. We have made every effort to display as accurately as possible the colors and images of our products that appear on the Site. We cannot guarantee that your computer monitor's display of any color will be accurate. We reserve the right to modify the contents of this Site at any time, but we have no obligation to update any information on our website. You agree that it is your responsibility to monitor changes to our Site. Ritual Labs does not make any guarantee that you will accomplish your health and wellness goals. Your results may vary depending upon a variety of factors unique to you, such as your age, health, and genetics.

4. Prices and Payment Terms

(a) All prices posted on this Site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Price increases will only apply to orders placed after such changes. Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart and in your order confirmation email. We are not responsible for pricing, typographical, or other errors in any offer by us and we reserve the right to cancel any orders arising from such errors.

(b) By submitting payment information to us, you represent and agree that: (i) you are fully authorized to use that card or account; (ii) all payment information provided is complete and accurate; (iii) you will be responsible for any payment card fees; and (iv) that sufficient funds exist to pay us the amount(s) due. We and our third-party payment service providers may request, and we may receive, updated credit card information from your credit card issuer. We are not responsible for any fees or charges that your bank or credit card issuer may apply. If you believe a charge is incorrect, you agree to contact us first at support@rituallabs.shop so that we may resolve the matter. Initiating a chargeback or payment dispute for a charge you authorized, without first contacting us and allowing a reasonable opportunity to resolve the issue, may be considered a breach of these Terms. If your bank or credit card issuer reverses a charge to your credit card, or if a chargeback is filed in bad faith or is reversed or decided in our favor, we may bill you directly and seek payment by another method (including a mailed statement), recover any related fees and costs, and suspend or refuse future service.

5. One-Time Purchases; No Subscriptions; Our Stores

This Site (labsritual.co) offers products for individual, one-time purchase only. This Site does not offer subscriptions, and we will never enroll you in a recurring or auto-renewing charge through this Site. Every order placed here is a single, one-time purchase.

We operate more than one online store, and the products, pricing, and purchase options available may differ from one store to another. For example, some of our stores offer subscription (auto-renewing) purchases, while this Site offers one-time purchases only. The terms that apply to your order, and the website where you can view or manage that order, are determined by the specific store where you completed your purchase, as identified in your order confirmation email and, where applicable, on your bank or card statement. If you see a recurring charge that you do not recognize, or believe relates to us, please check your order confirmation email for the correct website, or contact us at support@rituallabs.shop — our support team assists customers across our stores and will help you locate, verify, and manage your order.

6. Shipments; Delivery; Title and Risk of Loss

(a) We will arrange for shipment of the products to you. Please check the individual product page for specific delivery options. You will pay all shipping and handling charges specified during the ordering process.

(b) Title and risk of loss pass to you upon our transfer of the products to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. We are not liable for any delays in shipments. Please see our Shipping Policy for full details.

7. Refunds and Returns

We offer a 60-day return policy from the date your order is delivered. To be eligible for a refund, the product must be unused or lightly used and returned at the customer's expense, and proof of purchase is required. Shipping and handling fees are non-refundable. Requests submitted after the 60-day window are not eligible and will not be approved. Please see our Refund Policy for complete details, conditions, and instructions.

8. Electronic Communications

You consent to receive electronic communications from Ritual Labs either in the form of email sent to you at the email address listed on your account or by communications posted on the Site for any purpose. You acknowledge and agree that any electronic communication in the form of such email or posting on the Site shall satisfy any legal requirement that such communication from Ritual Labs be in writing. The frequency of the electronic communication will vary based on your interactions with our products, marketing campaigns and the Site.

9. Disclaimer of Warranties

EXCEPT WHERE INAPPLICABLE OR PROHIBITED BY LAW, THE SITE AND THE PRODUCTS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS EXPRESSLY SET FORTH OTHERWISE. EXCEPT AS SPECIFICALLY PROVIDED, TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, RITUAL LABS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, WITHOUT LIMITATION, ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

10. Limitation of Liability

EXCEPT WHERE OTHERWISE INAPPLICABLE OR PROHIBITED BY LAW, YOU EXPRESSLY UNDERSTAND AND AGREE THAT UNDER NO CIRCUMSTANCES WILL RITUAL LABS, ITS OFFICERS, EMPLOYEES, DIRECTORS, SERVICE PROVIDERS, SUPPLIERS, AGENTS OR OTHER REPRESENTATIVES BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. THIS INCLUDES WITHOUT LIMITATION, ANY LOSS OF USE, LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, COST OF PROCUREMENT OF SUBSTITUTE SERVICES, OR ANY OTHER INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES. THIS APPLIES REGARDLESS OF THE MANNER IN WHICH DAMAGES ARE CAUSED, AND ON ANY THEORY OF LIABILITY, WHETHER FOR BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE AND STRICT LIABILITY) OR OTHERWISE. IN NO EVENT WILL RITUAL LABS' TOTAL LIABILITY TO YOU FOR ALL DAMAGES, LOSSES, OR CAUSES OF ACTION EXCEED THE AMOUNT YOU HAVE PAID RITUAL LABS IN THE LAST TWELVE (12) MONTHS, OR IF GREATER, ONE HUNDRED DOLLARS ($100).

CERTAIN JURISDICTIONS, INCLUDING BUT NOT LIMITED TO NEW JERSEY, PROHIBIT THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, OR LIMIT THE ABILITY TO DISCLAIM IMPLIED WARRANTIES. IF YOU ARE A CUSTOMER FROM SUCH A JURISDICTION, THE FOREGOING SECTIONS TITLED "DISCLAIMER OF WARRANTIES" AND "LIMITATION OF LIABILITY" ARE INTENDED TO BE ONLY AS BROAD AS PERMITTED UNDER THE LAWS OF YOUR JURISDICTION. IF YOU ARE DISSATISFIED WITH YOUR USE OF THIS SITE OR WITH THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE OF THE SERVICE.

11. Goods Not for Resale or Export

You represent and warrant that you are buying products or services from the Site for your own personal or household use only, and not for resale or export. You agree to comply with all applicable laws and regulations of any state and of the United States with respect to these products or services.

12. Privacy

Our Privacy Policy, https://labsritual.co/policies/privacy-policy, governs the processing of all personal data collected from you in connection with your purchase of products or services through the Site.

13. Force Majeure

We will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities, terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, pandemic, epidemic, lockouts, strikes or other labor disputes, or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, or telecommunication breakdown or power outage.

14. Governing Law and Jurisdiction

All matters arising out of or relating to these Terms are governed by and construed in accordance with the laws of the State of Florida without giving effect to any choice or conflict of law provision or rule (whether of the State of Florida or any other jurisdiction) that would cause the application of the laws of any jurisdiction other than those of the State of Florida.

15. DISPUTE RESOLUTION AND BINDING ARBITRATION

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

(a) YOU AGREE THAT ANY DISPUTE OR CLAIM ARISING FROM OR RELATING TO THIS ARBITRATION PROVISION, RITUAL LABS' PRIVACY POLICY OR TERMS OF SALE, RITUAL LABS' ADVERTISING OR MARKETING PRACTICES, OR RITUAL LABS' PRODUCTS OR SERVICES SHALL BE SUBMITTED TO BINDING, FINAL, AND CONFIDENTIAL ARBITRATION BEFORE A SINGLE ARBITRATOR ADMINISTERED BY THE AMERICAN ARBITRATION ASSOCIATION ("AAA") UNDER ITS CONSUMER ARBITRATION RULES. THIS ARBITRATION PROVISION SHALL BE GOVERNED BY THE FEDERAL ARBITRATION ACT ("FAA"), 9 U.S.C. §§ 1-16, AND THE ARBITRATOR SHALL BE BOUND BY THE TERMS OF THIS ARBITRATION PROVISION. THE ARBITRATOR SHALL HAVE THE EXCLUSIVE AND SOLE AUTHORITY FOR DETERMINING WHETHER A DISPUTE OR CLAIM IS ARBITRABLE. THE ARBITRATOR SHALL FOLLOW APPLICABLE SUBSTANTIVE LAW OF THE STATE OF FLORIDA TO THE EXTENT CONSISTENT WITH THE FAA, AND SHALL BE AUTHORIZED TO AWARD ALL REMEDIES AVAILABLE IN AN INDIVIDUAL LAWSUIT UNDER SUBSTANTIVE LAW. THE ARBITRATOR MAY ONLY RESOLVE DISPUTES OR CLAIMS BETWEEN YOU AND RITUAL LABS AND MAY NOT CONSOLIDATE CLAIMS OR PROCEEDINGS WITHOUT RITUAL LABS' CONSENT. THE ARBITRATOR MAY NOT HEAR CLASS OR REPRESENTATIVE CLAIMS OR REQUESTS FOR RELIEF ON BEHALF OF OTHER INDIVIDUALS. IF A COURT OR ARBITRATOR DECIDES THAT ANY PART OF THIS AGREEMENT TO ARBITRATE CANNOT BE ENFORCED AS TO A PARTICULAR CLAIM FOR RELIEF OR REMEDY, THEN THAT CLAIM OR REMEDY (AND ONLY THAT CLAIM OR REMEDY) MUST BE BROUGHT IN COURT AND ANY OTHER CLAIMS MUST BE ARBITRATED.

(b) NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU AGREE THAT RITUAL LABS HAS THE RIGHT TO BRING A CLAIM AGAINST YOU IN THE STATE OR FEDERAL COURTS OF FLORIDA FOR INJUNCTIVE RELIEF, EQUITABLE RELIEF, OR OTHERWISE ARISING FROM ANY POTENTIAL OR ACTUAL MISAPPROPRIATION OR INFRINGEMENT OF RITUAL LABS' INTELLECTUAL PROPERTY RIGHTS, AND YOU AGREE THAT VENUE IS PROPER AND THAT YOU ARE SUBJECT TO PERSONAL JURISDICTION IN SUCH FORUM.

(c) UNLESS YOU TIMELY OPT-OUT, YOU WILL NOT HAVE THE RIGHT TO: (A) HAVE A COURT OR JURY DECIDE YOUR DISPUTE OR CLAIM; (B) OBTAIN INFORMATION PRIOR TO THE HEARING TO THE SAME EXTENT THAT YOU WOULD HAVE IN COURT; (C) PARTICIPATE IN A CLASS ACTION IN COURT OR IN ARBITRATION, EITHER AS A CLASS REPRESENTATIVE, CLASS MEMBER, OR CLASS OPPONENT; (D) ACT AS A PRIVATE ATTORNEY GENERAL IN COURT OR IN ARBITRATION; OR (E) JOIN OR CONSOLIDATE YOUR DISPUTE OR CLAIM WITH THE DISPUTE OR CLAIM OF ANY OTHER PERSON.

(d) MASS ARBITRATION / COORDINATED FILINGS. IF TWENTY-FIVE (25) OR MORE DEMANDS FOR ARBITRATION RAISING SUBSTANTIALLY SIMILAR CLAIMS ARE FILED AGAINST US BY OR WITH THE ASSISTANCE, COORDINATION, OR INVOLVEMENT OF THE SAME OR COORDINATED COUNSEL OR ENTITIES WITHIN A 180-DAY PERIOD (A "MASS FILING"), THE DEMANDS WILL BE ADMINISTERED IN SEQUENTIAL BATCHES OF NO MORE THAN FIFTY (50) DEMANDS AT A TIME, WITH A SINGLE SET OF APPLICABLE FILING FEES DUE PER BATCH, AND THE PARTIES AND THE AAA WILL APPOINT A PROCESS ARBITRATOR TO RESOLVE THRESHOLD AND BATCHING ISSUES EFFICIENTLY. THIS PROVISION IS INTENDED TO DISCOURAGE ABUSIVE COORDINATED FILINGS WHILE PRESERVING EACH INDIVIDUAL'S RIGHT TO ARBITRATE A GENUINE DISPUTE.

(e) YOU MAY OPT OUT OF ARBITRATION WITHIN 30 DAYS OF THE DATE THAT YOU PURCHASED A PRODUCT OR SERVICE THROUGH RITUAL LABS' WEBSITE BY SENDING A LETTER TO: RITUAL LABS, ATTN. LEGAL DEPARTMENT, 2333 BRICKELL AVE D1-17, MIAMI, FL 33129, US, OR BY EMAIL TO support@rituallabs.shop WITH THE SUBJECT LINE "ARBITRATION OPT-OUT," STATING YOUR NAME, THE PRODUCT YOU PURCHASED, AND YOUR INTENT TO OPT OUT OF ARBITRATION.

16. Assignment

You will not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment or delegation in violation of this Section is null and void. No assignment or delegation relieves you of any of your obligations under these Terms.

17. No Waivers

The failure by us to enforce any right or provision of these Terms will not constitute a waiver of future enforcement of that right or provision. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Ritual Labs.

18. No Third-Party Beneficiaries

These Terms do not and are not intended to confer any rights or remedies upon any person other than you.

19. Notices

(a) To You. We may provide any notice to you under these Terms by: (i) sending a message to the email address you provide or (ii) by posting to the Site. Notices sent by email will be effective when we send the email and notices we provide by posting will be effective upon posting. It is your responsibility to keep your email address current.

(b) To Us. To give us notice under these Terms, you must contact us by personal delivery, overnight courier, or registered or certified mail to: Ritual Labs, 2333 Brickell Ave D1-17, Miami, FL 33129, US. We may update the address for notices to us by posting a notice on the Site.

20. Severability

If any provision of these Terms is invalid, illegal, void or unenforceable, then that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions of these Terms.

21. Entire Agreement

Our order confirmation, these Terms, and our Privacy Policy will be deemed the final and integrated agreement between you and us on the matters contained in these Terms.

22. Contact

Ritual Labs
2333 Brickell Ave D1-17, Miami, FL 33129, US
Email: support@rituallabs.shop
Website: https://labsritual.co